PRIVACY POLICY
Webpoint is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.
This Privacy Policy is effective for all WEBPOINT users/visitors. All Clients and Visitors are requested to please read all our important Terms and Conditions before using any of our services which are mentioned on our website. By accessing or using these services, user acknowledge that he/she carefully read and understood whatever has been listed, and user agree to be bound by these Terms and Conditions. If user have any questions regarding these Terms of Service, please contact us at info@webpoint.in
Refund Policy:
Webpoint not offer refund in any case even for Failed SMS, Account Block or for wallet balance which is left and unused. Once transaction is initiated by user & money added to Webpoint wallet then there will be no refund in future to user’s bank account. All balance in Webpoint wallet can only be used for sending Bulk SMS. Our system works on submission basis so you need to pay for each SMS processed from Webpoint website/app which includes Failed SMS as well (Blocked numbers are not chargeable). For blocked account Webpoint don't offer any refund.
Visitor/User Agreement:
Webpoint follow all TRAI (Telecom Regulatory Authority of India) rules and regulations and same TRAI rules applicable to all Webpoint users. All Webpoint users agree on following terms:
• Webpoint can change price of SMS at any time according to TRAI. A notification of price change will be provided to customers.
• Webpoint can ask/force users to complete DLT Registration as per TCCCPR, 2018 for sending Bulk SMS. Webpoint can block users account (without refund) if user is not registered in DLT platform.
• Webpoint can ask for company documents to verify the ownership of any account, if user is unable to provide such documents then Webpoint have rights to block users account (without refund).
• Webpoint don't provide integration help for SMS API, you need to integrate the API yourself in your software/website or if needed will be charged extra costing.
• Webpoint can change terms & conditions anytime (without notice).
• Webpoint is allowed to store each user data, sent messages and every activity on website/app and no data will be deleted on user’s request. All data and logs will be permanently stored for security reasons.
• After signup Webpoint can send alerts, promotional notification or emails to its registered users about offers or renewal.
• Agree to receive SMS notification from Webpoint even if user is in a DND (Do Not Disturb) list. Note: If user does not want to receive SMS from Webpoint then user can send a email at info@webpoint.in asking to Unsubscribe his/her number in our Customer’s Database.
• User is responsible for maintaining the confidentiality of his/her account and password. For restricting access to user computer, user needs to accept responsibility for all activities that occurs under his/her account or password.
• Use of any robotic, automatic, programmed or similar entry methods that are not deemed by the Website to represent legitimate use of the Web Services will void all earnings and result in account suspension.
• Webpoint users have to pay all charges which decided by local and national government. Additional charges are mentioned in website as Tax (GST) which is mandatory for each transaction.
• User using Webpoint service and face any financial or physical loss then Webpoint, its affiliates, officers, employees, and representatives are not responsible for loss.
• Webpoint can change price of SMS at any time according to TRAI. A notification of price change will be provided to customers.
• Webpoint can ask/force users to complete DLT Registration as per TCCCPR, 2018 for sending Bulk SMS. Webpoint can block users account (without refund) if user is not registered in DLT platform.
• Webpoint can ask for company documents to verify the ownership of any account, if user is unable to provide such documents then Webpoint have rights to block users account (without refund).
• Webpoint don't provide integration help for SMS API, you need to integrate the API yourself in your software/website or if needed will be charged extra costing.
• Webpoint can change terms & conditions anytime (without notice).
• Webpoint is allowed to store each user data, sent messages and every activity on website/app and no data will be deleted on user’s request. All data and logs will be permanently stored for security reasons.
• After signup Webpoint can send alerts, promotional notification or emails to its registered users about offers or renewal.
• Agree to receive SMS notification from Webpoint even if user is in a DND (Do Not Disturb) list. Note: If user does not want to receive SMS from Webpoint then user can send a email at info@webpoint.in asking to Unsubscribe his/her number in our Customer’s Database.
• User is responsible for maintaining the confidentiality of his/her account and password. For restricting access to user computer, user needs to accept responsibility for all activities that occurs under his/her account or password.
• Use of any robotic, automatic, programmed or similar entry methods that are not deemed by the Website to represent legitimate use of the Web Services will void all earnings and result in account suspension.
• Webpoint users have to pay all charges which decided by local and national government. Additional charges are mentioned in website as Tax (GST) which is mandatory for each transaction.
• User using Webpoint service and face any financial or physical loss then Webpoint, its affiliates, officers, employees, and representatives are not responsible for loss.
Service Usage Policy:
Each Webpoint user is solely responsible for all acts that occur from his/her account, including the content of the messages transmitted through the Webpoint service. The utilization of the SMS service is subject to the following Terms of Service.
1. Any illegal use of the SMS service is strictly prohibited. Webpoint user (each account owner) is responsible for all the SMS sent from his/her account. Team Webpoint will be exempt from any claim that may arise from third parties as a result of the users sent SMS content. Each user guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, colour, language, religion, political or other opinion, national or social origin).
2. Webpoint may verify your account by asking personal & company government id proof (any time) to protect SPAM SMS (account can be blocked without refund if user is unable to provide documents).
3. As per TRAI rules, Webpoint don't allow sending promotional or marketing sms from 'Service Implicit' category. If any user approved Promotional SMS from DLT in 'Service Implicit' category then Webpoint have rights to block that template for sending SMS from its website/app or even block users account (without refund).
4. Webpoint have rights to block any DLT approved sender id or DLT approved content template which is against TCCCPR, 2018 & also don't allow DLT approved messages which include personal sms, adult sms, sexual or body massage sms, abusive sms, fake or spam sms, bank credit/debit sms, stock related sms, work from home offer sms, any KYC update/verify sms or any messages which create false identity or illegal/misleading activity (users account can be blocked without refund).
5. Webpoint not allow SMS which contain abuse, sexual, racist, discriminatory content and harassment. If any user sends such SMS then he/she will be responsible and legal action will be taken further including account ban (without refund)
6. Each Webpoint user accepts that this service is provided for professional & business use only and also make sure that Customer must have DLT Registration and using there DLT approved headers and content template agrees not to use it for:
• Sending any abusive, adult or sexual, harassment message content to any person, any activity found will be liable for a legal action and account can be blocked without notice & without refund.
• Sending fake bank credit/debit SMS or any type of SPAM/fraud SMS content are not allowed, account can be blocked without notice & without refund.
• Promote alcohol, gambling or anything which local and national government treat as illegal.
• Send unsolicited messages (i.e. mobile spam) and to therefore ensure that SMS are only sent to individuals that have given their permission.
• Sending stock related SMS required SEBI registration certificate as per TRAI, account can be blocked for not providing details (without refund).
• Mislead others by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to user.
• Transmit, associate or publish any unlawful, racist, harassing, libellous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar, obscene or otherwise objectionable material of any kind. As a general guideline, if user’s content is not suitable for ages 13+, it most likely goes against our Usage Policy.
• Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity.
• Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs.
• Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.
• Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means.
• Interfere with others use and enjoyment of the service.
• Engage in any other activity that team Webpoint believes could subject it to criminal liability or civil penalty/judgment.
7. User acknowledge that team Webpoint delivers SMS's via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMS's submitted via Internet will be transferred to our connected mobile network providers, provided that the recipient's phone is switched on and doesn't have a full memory and is located in an area covered by its subscribed mobile network provider. User acknowledges that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS to the recipient successfully & messages can be failed for some numbers and for some areas (our system works on a submission basis which means that each sent sms will be chargeable & we don't provide refund for failed sms).
8. User is responsible for the privacy and storage of the user-name and password. User agrees to be legally bound by all the activities carried out through his/her account.
9. Team Webpoint neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While team Webpoint makes every effort to deliver messages promptly.
10. Team Webpoint reserves the right to exclude user from using Webpoint service. All purchases must be considered as final, in compliance with our no refund policy.
11. The SMS account balance is non-refundable and does not bear any interest. All the SMS's must be used in the validity period from the date of the purchase.
12. User shall indemnify and reimburse team Webpoint all liabilities, costs, losses and damages, in case of any claim brought against team Webpoint from any third party due to breach of contract.
13. User shall in no way raise questions concerning our price, policy, service and feature.
1. Any illegal use of the SMS service is strictly prohibited. Webpoint user (each account owner) is responsible for all the SMS sent from his/her account. Team Webpoint will be exempt from any claim that may arise from third parties as a result of the users sent SMS content. Each user guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, colour, language, religion, political or other opinion, national or social origin).
2. Webpoint may verify your account by asking personal & company government id proof (any time) to protect SPAM SMS (account can be blocked without refund if user is unable to provide documents).
3. As per TRAI rules, Webpoint don't allow sending promotional or marketing sms from 'Service Implicit' category. If any user approved Promotional SMS from DLT in 'Service Implicit' category then Webpoint have rights to block that template for sending SMS from its website/app or even block users account (without refund).
4. Webpoint have rights to block any DLT approved sender id or DLT approved content template which is against TCCCPR, 2018 & also don't allow DLT approved messages which include personal sms, adult sms, sexual or body massage sms, abusive sms, fake or spam sms, bank credit/debit sms, stock related sms, work from home offer sms, any KYC update/verify sms or any messages which create false identity or illegal/misleading activity (users account can be blocked without refund).
5. Webpoint not allow SMS which contain abuse, sexual, racist, discriminatory content and harassment. If any user sends such SMS then he/she will be responsible and legal action will be taken further including account ban (without refund)
6. Each Webpoint user accepts that this service is provided for professional & business use only and also make sure that Customer must have DLT Registration and using there DLT approved headers and content template agrees not to use it for:
• Sending any abusive, adult or sexual, harassment message content to any person, any activity found will be liable for a legal action and account can be blocked without notice & without refund.
• Sending fake bank credit/debit SMS or any type of SPAM/fraud SMS content are not allowed, account can be blocked without notice & without refund.
• Promote alcohol, gambling or anything which local and national government treat as illegal.
• Send unsolicited messages (i.e. mobile spam) and to therefore ensure that SMS are only sent to individuals that have given their permission.
• Sending stock related SMS required SEBI registration certificate as per TRAI, account can be blocked for not providing details (without refund).
• Mislead others by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to user.
• Transmit, associate or publish any unlawful, racist, harassing, libellous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar, obscene or otherwise objectionable material of any kind. As a general guideline, if user’s content is not suitable for ages 13+, it most likely goes against our Usage Policy.
• Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity.
• Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs.
• Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.
• Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means.
• Interfere with others use and enjoyment of the service.
• Engage in any other activity that team Webpoint believes could subject it to criminal liability or civil penalty/judgment.
7. User acknowledge that team Webpoint delivers SMS's via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMS's submitted via Internet will be transferred to our connected mobile network providers, provided that the recipient's phone is switched on and doesn't have a full memory and is located in an area covered by its subscribed mobile network provider. User acknowledges that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS to the recipient successfully & messages can be failed for some numbers and for some areas (our system works on a submission basis which means that each sent sms will be chargeable & we don't provide refund for failed sms).
8. User is responsible for the privacy and storage of the user-name and password. User agrees to be legally bound by all the activities carried out through his/her account.
9. Team Webpoint neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While team Webpoint makes every effort to deliver messages promptly.
10. Team Webpoint reserves the right to exclude user from using Webpoint service. All purchases must be considered as final, in compliance with our no refund policy.
11. The SMS account balance is non-refundable and does not bear any interest. All the SMS's must be used in the validity period from the date of the purchase.
12. User shall indemnify and reimburse team Webpoint all liabilities, costs, losses and damages, in case of any claim brought against team Webpoint from any third party due to breach of contract.
13. User shall in no way raise questions concerning our price, policy, service and feature.
Profile Verification Agreement:
Any Service Purchased from Webpoint, you (User) may ask for a profile verification documents like Company GST Certificate, MSME Certificate, Owners Aadhar Card or Pan Card etc, to verify user name and address. These documents are required before using Webpoint service. User agree that, In case of any abuse, misleading, illegal, scam (or any activity which is against law) activity performed by user then Webpoint can share documents with any government organisation.
If user is unable to provide correct documents, then Webpoint have rights to block account permanently (without refund).
If user is unable to provide correct documents, then Webpoint have rights to block account permanently (without refund).
Applicable Law & Court:
These terms and conditions are governed by the laws of India and Delhi. In case of any dispute, the courts of Delhi shall have jurisdiction.
Cancellation Policy:
Once any service purchased from WEBPOINT it cannot be transferred to any other company or person or not can be replaced by any other service. Once any customers SMS User or Reseller Account is created it cannot be closed or transferred to others.
Copyright:
All Webpoint Data, Logo, Website Information, and any images used for advertisements placed on the site are registered trademark of Webpoint & subject to copyright laws. Any further processing or usage in any kind by third parties is not permitted.